How to Solve PS5 Error Codes

Solve All PS5 Error Codes with this Detailed Guide

As advanced as the PlayStation 5 (PS5) is, it’s not immune to technical hiccups. PS5 Error codes can appear for various reasons, ranging from network connectivity issues to software glitches or even hardware malfunctions. These codes can disrupt your gaming sessions and leave you scrambling for solutions.

This guide aims to demystify common PS5 error codes, explain their causes, and provide actionable steps to resolve them. We’ll also include recommendations for essential tools and accessories (via affiliate links) to help you maintain your console’s performance.

 

Common PS5 Error Codes and Their Meanings

Here are some of the most frequently encountered PS5 error codes and what they signify:

1. CE-108255-1
   • Meaning: Application crashes or fails to start.
2. NW-102308-4
   • Meaning: Network connection issues.
3. CE-107857-8
   • Meaning: Download or installation errors.
4. WS-116522-7
   • Meaning: PlayStation Network (PSN) connectivity problems.
5. CE-100095-5
   • Meaning: Disc reading errors.

 

How to Solve Common PS5 Error Codes

1. CE-108255-1: Application Crashes or Fails to Start

• Solution Steps:
  1. Restart the PS5 and relaunch the application.
  2. Check for application updates in the Game Library.
  3. Rebuild the PS5 database in Safe Mode:
     • Turn off the PS5 completely.
     • Press and hold the power button until you hear a second beep (approximately 7 seconds).
     • Select Rebuild Database from the Safe Mode menu.
  4. Reinstall the application if issues persist.

For long-term storage of games, consider an external SSD like the Samsung T7 Portable SSD to reinstall games faster.

 

2. NW-102308-4: Network Connection Issues

• Solution Steps:
  1. Restart your router and PS5.
  2. Test your internet connection speed via Settings > Network > Connection Status.
  3. Manually configure DNS settings to improve connectivity:
     • Use Google DNS (8.8.8.8 and 8.8.4.4) or OpenDNS (208.67.222.222 and 208.67.220.220).
  4. Contact your internet service provider if problems persist.

Boost your Wi-Fi performance with a mesh system like the TP-Link Deco Mesh Wi-Fi System.

 

3. CE-107857-8: Download or Installation Errors

• Solution Steps:
  1. Delete the failed download from the Downloads section in Notifications.
  2. Ensure there’s enough storage space on your PS5.
  3. Rebuild the PS5 database in Safe Mode (refer to steps above).
  4. Check your internet connection stability.

Expand your PS5’s storage with a compatible NVMe SSD like the WD_BLACK SN850.

 

4. WS-116522-7: PSN Connectivity Problems

• Solution Steps:
  1. Check the status of PSN services at PlayStation Network Status.
  2. Restart your console and log back into your account.
  3. Ensure your PS5 system software is updated:
     • Go to Settings > System > System Software > System Software Update and Settings.
     • Follow the prompts to install updates.
  4. Contact PlayStation Support if the issue persists.

For uninterrupted online gaming, use a wired connection with the UGREEN Ethernet Adapter.

 

5. CE-100095-5: Disc Reading Errors

• Solution Steps:
  1. Inspect the disc for scratches or dirt.
  2. Clean the disc with a soft, lint-free cloth.
  3. Test another disc to rule out console issues.
  4. Contact Sony Support if the PS5 cannot read any discs.

Protect your game discs with a storage case like the AmazonBasics Game Storage Case.

 

General Troubleshooting Tips for PS5 Error Codes

• Rebuild Database: Boot the PS5 in Safe Mode and select Rebuild Database to resolve many common errors.
• Update System Software: Keep your PS5 updated by enabling automatic updates or manually checking for updates.
• Check Storage Space: Ensure sufficient free space for downloads, installations, and updates.
• Use a Stable Internet Connection: For network-related issues, connect your PS5 to a wired network for better stability.
• Factory Reset (As a Last Resort): Perform a factory reset to restore default settings, but back up your data first.

Keep your PS5 clean and dust-free with the Endust Electronics Cleaning Kit.

 

Preventing Future PS5 Errors

1. Regular Maintenance: Clean the console’s vents to prevent overheating.
2. Avoid Power Interruptions: Use a surge protector or UPS to protect against sudden shutdowns.
3. Keep Games and Applications Updated: Always download the latest patches and updates.
4. Monitor Network Health: Use a reliable internet connection and periodically restart your router.

Use a surge protector like the APC SurgeArrest to safeguard your PS5.

 

When to Contact Sony Support

If error codes persist despite troubleshooting, it’s time to reach out to Sony Support. Provide detailed information, including the error code, what you were doing when it occurred, and the troubleshooting steps you’ve taken.

 

Conclusion

Error codes can be a nuisance, but most can be resolved with a bit of troubleshooting. Understanding their causes and following the steps outlined in this guide will help you get back to gaming quickly. Regular maintenance, software updates, and a stable internet connection are key to preventing future issues.

If you’ve encountered an error code and successfully resolved it, share your tips in the comments to help others. With the right tools and a proactive approach, you can keep your PS5 running smoothly for years to come.

Also Read: Fixing PS5 Rest Mode Issues: A Comprehensive Guide